Wednesday, August 13, 2008

The Art of Delegation ~ Quick Guide


A good booklet to read, even if you are an experienced manager...


If you want your business or organization to function properly, at some stage you will need to delegate a part of your work. This means handing over some of your authority and control to someone else and making sure that all goes well.
Please find a quick end-to-end guide to delegation of a specific task:
I. Introducing the task to be delegated is an essential part of the process...
How to do it?
3 basic points that need to be covered:
(1) What you want doing.
(2) Why it needs to be done.
(3) How it fits the overall picture
II. Setting the Standards
People who are taking on tasks need criteria against which to measure their performance.
You set standards by considering four basic elements:
(1) Quantity
(2) Quality
(3) Time
(4) Costs
III. Reporting Progress
Ahhh... sorry for that, delegating a task is not only to fully explain the task and ensure the individual knows how to perform it (see previous post). Delegating also includes in general a component of reporting upon progress...
You will need to make a jointly-agreed plan of how the delegated task will be monitored.
IV. Summary
Delegating always needs to be carried out in a systematic and structured way. It is a bit like building a house of cards. If the base is not firmly and solidly constructed, the edifice cannot stand up for very long.
I had to reach page 39 to finaly understand the cover of the book ;-)
Good Luck!

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How to teach someone ~ 4 magic steps


I'm interested to share with you today a basic technique I personally use for years to teach someone something I know... The reason I write this to you now, is that I saw this common-sense method written on a book I've just finished to read... You will say: "yes, obvious buddy", but sometime it's good keep in mind those 4 steps in a conscious manner in order to make sure, not only you've shared the relevant information needed to accomplish a given task, but also to ensure the individual indeed know how to perform it in the future (meaning, at the end of the day, less re-work in your side).


So, here are the promised magic 4 steps:

1. Show how it is done in the normal way

2. Repeat it sloooooowly, explaining what you are dooooooing

3. Get the individual to do it while you talk him or her through the process; and only then...

4. Get them to do it on their own


That's it. Simple, isn't it?


BTW ~ those are basics you need to use at some point when you delegate a new task to someone to make sure he is capable to handle the task in a satisfying manner and guarantee the results...


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